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Do you take reservations?

We can accommodate reservations up to 10 people.  Please click on the reservation tab to reserve your table now.


What kind of food do you have?

Modern Hearth Cooking – contemporary American food highlighting historic dishes cooked in a wood-fired oven.


Is there a dress code?

There is no formal dress code. Dress for a night of great listening, dining and wine drinking.


How do I get there via CTA or Metra?

The #55 Garfield bus is 1.5 blocks south of Promontory at 55th and Lake Park Ave. It is accessible via the Red or Green line. 

The #6 bus stops at 53rd and Hyde Park Blvd and you can catch it in the Loop. 

The #2 Hyde Park Express and the #10 stop a couple of blocks away and run from the Loop to Hyde Park. 

Metra access is also available via the Metra Electric District (ME) to the 51st / 53rd Street (Hyde Park) stop.


Driving directions?

We are located behind the Akira across the street from Hyde Park Bank. 

Coming from the North East – Head south on Lake Shore Drive. Exit at 47th St. Make a left on South Lake Park Ave. Make right on 53rd and an immediate left onto South Lake Park Ave West (yes there’s two!) 

Coming from the North West – Head south on The Dan Ryan (90/94). Take the exit for 55 North/Lake Shore Drive. Exit at 47th St. Make a left on South Lake Park Ave. Make right on 53rd and an immediate left onto South Lake Park Ave West (yes there’s two!) 

Coming from the South East – Head north on S. South Shore Drive. Turn left at East 57th Street. Make right onto S. Hyde Park Blvd. Make a left on 53rd and an immediate left onto South Lake Park Ave West (yes there’s two!). 

Coming from the South West- Head to 94W. Take exit 57 to Garfield Blvd. Go through the park. Continue onto East 55th St. Make a left onto S. Lake Park Ave.


Is parking available?

The parking lot behind the Promontory is private and must be paid for using the lot's payment kiosk. Additionally, excellent street parking is available along Lake Park Ave and surrounding side streets with a limited number of free spots. The meters are free after 10 PM and on Sundays. 


Can you call me a cab?

Yup! LYFT and Uber serve Hyde Park, andcabs can also be reached at:

Checker Cab – (312) 243-2537     Yellow Cab – 312-829-4222.


How do I buy tickets to a show?

Advance tickets are available online through Eventbrite. Follow us on Facebook or Twitter and sign up for our newsletter for show announcements. If you have questions regarding previously purchased tickets, please review our refund policy below, and if you have a further inquiry, email jake@promontorychicago.com. If you are having difficulty printing your tickets, no problem. We can scan tickets on your smartphone, or bring your ID (if you are the purchaser) and we will be able to look up your ticket information.

The box office is open in the restaurant at 5pm Monday-Thursday, at 11am on Friday, and at 9am Saturday and Sunday. The box office in the venue is open during all shows.

There is a service charge for online sales. At our box office there is no service charge for cash sales and a small credit card fee for debit/credit purchases.


Can I receive a refund for my ticket, or exchange it for a different show or seat?

Eventbrite policy is that all sales are final, unless the event is cancelled, rescheduled or significantly changed. You will automatically be notified if this occurs as long as you have provided a valid email address. If you purchased your ticket at the box office and did not leave an email, please contact jake@promontorychicago.com with your inquiry, but unless a show has been cancelled or significantly changed, we are unable to offer refunds or exchanges. 

If you believe there are extenuating circumstances that merit a refund please email jake@promontorychicago.com.


What is the layout of the venue and are there obstructed views?

Though the Promontory is a large venue for the South Side, it is also very intimate, with no columns or obstructed views. 

For many of our seated shows we have three sections:

Cabaret tables (in front): Guests can choose their table(s) from the chart on our Eventbrite page. Tables seat four, but are close enough that large parties can buy adjacent tables (or single seats at adjacent tables) and still be able to enjoy each other’s company. If all four seats are not purchased, concertgoers may be sharing their table. Prices listed are for individual seats, not the entire table, and we are unable to add any seats in excess to four to any table. Reserved Row Seating (behind the cabaret tables): We cannot offer cocktail service to row seating, but will be delighted to serve you at the bar.

The Standing Lounge (behind the reserved seats): The area around our beautiful bar offers an excellent view of the performance and does have limited seating (20+ seats, including bar stools, couches, and lounge chairs), but seated guests may have views of the performance obstructed by standing guests. 

We use several different configurations for our tables, but the standard cabaret set up and the dance floor set up can be viewed in the diagrams below. Not all shows use these layouts and some do not have reserved seats, so please consult specific show descriptions for more details. 

Dance Floor Seating Diagram
Concert Seating Diagram


Is there food and drink for sale?

The Promontory music venue has a full bar serving an exciting menu of beers, wine, and cocktails, including craft cocktails on draft, many created to compliment the music. While we have a limited snack menu in the venue, customers can make a reservation at The Promontory restaurant downstairs before, during, or after a show. Reserved seats in the music venue will be held while dining.


Are you handicap accessible?

The Promontory is fully handicapped accessible. If you have special needs, please call us ahead of time or send us an e-mail at info@promontorychicago.com.


Is photography allowed?

It is at the discretion of the artist whether photography is allowed during performances. Please inquire about specific shows in advance. Flash photography is not permitted, and we also request that our patrons respect the experience of those around them and do not block anyone’s view or shoot for extended periods of time.


Is there an age limit?

We are an all ages restaurant. If under 21, we ask that you do not choose seats at the bar nor consume alcohol.

For events and shows at the music venue, unless otherwise indicated, our early evening concerts are all ages, and our late shows are 17 and up. Our evening and day parties are 21 and over, as are select concerts.

Review event and show details before purchasing tickets.


How can my band/artist play at the Promontory?

If you are a band or promoter inquiring about booking please email our talent buyer at jake@promontorychicago.com.


I am traveling from out of town for a show, where can I stay?

The Promontory has had many patrons and artists lodge at the neighboring Hyatt Place and we have heard nothing but rave reviews.


Is the restaurant or music venue available for private events?

The Promontory restaurant and music venue would love to host your next event!

For more info, please visit our PRIVATE EVENTS page. 


Can I buy gift cards?

Gift cards are available for purchase in-person by visiting our host stand during normal business hours or online at our SHOP. Gift cards can only be used for food and beverage purchases at this time. They are available in any denomination and can be reloaded as needed.


Does the Promontory have coat check?

Weather pending, for non-seated events in the venue the Promontory has a mandatory coat check. The price is $3 per coat. For select seated events in the venue we also offer coat check.